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Useful information

Everything to know before you send: how to pack, what you can't send and what happens at customs.

How to pack

Strong box or bag

Tape it shut. Don't use thin carrier bags.

Write the details on it

Receiver's name and phone, on a side that can be seen.

Protect fragile things

Bubble wrap, clothes or paper around the items.

Up to 30 kg per parcel

Several smaller parcels are easier to carry than one very heavy one.

What we don't take

Cash and valuables

Weapons and ammunition

Flammable items

Gas, paint, aerosols, damaged batteries.

Drugs and unprescribed medicines

Perishable food

Meat, dairy, anything that goes off.

Tobacco and alcohol over the limit

Customs

Normal personal parcels clear customs without problems. Very valuable parcels or many pieces of the same item may have duties. We tell you before departure if that applies.